What sources does Mentionfront monitor?
TikTok, Instagram, Facebook, X, Reddit, and YouTube today. More sources get added based on demand.
Do I need Shopify to get started?
No. Add a keyword to track your brand, a product or a competitor in a minute, or upload a product CSV exported from Shopify, WooCommerce, or any other store to track your whole catalog at once.
Can I track competitors?
Yes. Add a competitor's brand or product name as a keyword the same way you track your own, including their Facebook Page and Meta ads.
What is AI visibility tracking?
More shoppers now ask ChatGPT, Gemini, Claude and Perplexity what to buy. Save the questions your customers ask and Mentionfront puts each one to every assistant several times, on a schedule. You see how often your brand or products are named, which competitors get named instead, and which pages the assistants cited. We repeat each question because a single AI answer changes from one ask to the next.
How is this different from a keyword alert?
Every mention is classified by ecommerce-specific intent — purchase intent, competitor alternative, complaint, advocacy — not just matched by keyword.
Can alerts go to Slack or Discord?
Yes. Email, Slack, and Discord are all supported, so new mentions show up wherever your team already works.
Can I ask an AI agent about my mentions?
Yes. Connect Claude, Gemini CLI, or any MCP client that supports a bearer-token connection, using an API key from your MCP/API settings, and just ask. See the social listening MCP server.
Do I need to be technical to set this up?
No. Type in a brand, product or competitor name as a keyword — no Boolean search syntax required.
Can I try it without a credit card?
Yes. Start with a 7-day free trial, no card required — capped at 1 keyword and 100 mentions while you're on it.